They are responsive, genuine, and trustworthy.
I worked with Jeff on many deals. I like the ease of working with him.
Julianne was easy to talk to. She did a very good job of trying to do what would be the best situation or position for her client to be in. Her focus was always on how best to help and what would help the client more.
I liked how much effort and how much work Julianne put into the project. She was very available and attentive and got back to me promptly with whatever I wanted to know.
Julianne was always reachable and available to answer a question, find information, follow up on something I needed to know or wondered about. This company was very professional and attentive to detail. I was very satisfied and appreciated the useful assistance I received throughout the process.
I liked the professionalism and thoroughness of the services provided. I liked the communication and follow-up.
Jeffrey offered very comprehensive, detailed, personalized attentive services that made the process unique and unlike the usual approach that is generally out there, so it was a very interesting, educational and almost a relaxing experience, compared to how it usually is.
I liked how Jeffrey was on top of everything that needed to be done, needed to be checked into, and was able to get back right away with the information that was needed. He really gave individualized attention and moved the process along in an easy to deal with format for us. We have recommended him to others already.
I have been their client and worked with them for one transaction and found them to be very personable and always available. Availability is very important. Even after my transaction was completed, I called them with some questions I had and they were very available at any time to help me. They were very helpful, so I really liked that.
I like that they are willing to make themselves available at any time and have been very helpful.
Lisa R. - Marin
Jeffrey was the only person we met. He was very helpful, friendly, nice, and thorough.
I liked that Jeffrey was able to take us around and show us the different properties and was able to educate us on the market in San Francisco. It takes an insider who knows the market well and Jeffrey was able to help us find our condominium.
Jeff was just responsive and helpful.
When we had questions, he answered them for us, or when we needed him to do something for us, he got it done quickly.
Jeffrey is very focused and straightforward. He works very hard and is attentive to detail. He is very proactive and goes above and beyond to provide everything the buyer needs to be aware of, and should be educated about. He knows what is needed and makes certain everything is done correctly and completely.
I like his no-nonsense practical and thorough approach. Nothing is done half baked. I know I can rely on him.
Jeffrey is incredibly responsible, with good follow-through on all the details, all the issues. I know the matter is in responsible, capable hands.
I like that they have the market knowledge and the experience that is needed for this kind of market, in order to do well in it for their clients' interests and needs.
They are very knowledgeable, professional, and customer centric. They are very good and extremely helpful.
I like that Jeffrey Marples knows the market better than anyone.
I would tell others to use them. They are professional, honest, reliable, and fair.
I liked their good customer service and how well they listened to me and then followed through.
They are very honest and decent in their dealings with their clients. I felt I could trust and rely on what I was being told by them. I felt very comfortable and that I was not being given any B.S.
I liked their personalized attention and their forthright demeanor compared to what I usually am exposed to by other companies that just offer a lot of B.S. and not truthfulness.
They definitely know what they are doing and they help quite a bit, especially when it comes to getting all the paperwork in order. They made it as painless as possible.
This was the first time I had looked for a house, so I didn't know what to expect. I had an image of Realtor trying to sell all the points. It wasn't like that at all. He came with us and voiced his concerns, which was great. It didn't feel as if he was selling something. I appreciated that it was not a sales pitch, but that he was more of a supporter for us. I was very happy.
They have a lot of knowledge about the local market.
I think the agent we worked with, Jeff, went above and beyond what we expected. He gave us a lot of valuable input when we were deciding on a property.
Jeff was extremely helpful.
Jeff was very friendly and he gave us a lot of good advice. He never pushed any property on us and gave us the pros and cons of all the properties we saw. We were very comfortable with him.
They understand you very well. They are aligned with what the customer needs and they are very responsive.
They're knowledgeable and smart. They understand exactly what you need. Basically, you talk with the guy for half an hour or one hour, and he already knows exactly what you need and he comes back to you with exactly what you want.
They're very knowledgeable in the high-rise areas of San Francisco. He certainly seems to know his high-rises.
I thought they listened very carefully to our requirements and they didn't try and put us into areas that clearly would not have met our needs. They follow up well and they have a good website.
They are knowledgeable.
They know what they're doing. They are knowledgeable about the area they working in.
They are professional, responsive, and because they understood exactly what I wanted, they were able to find the absolute perfect place for me. I've been very happy living here.
I liked that they truly understood what I really wanted and needed and they found the perfect place for me. I am very happy living in what they located. Everything has turned out just perfect.
Julianne Louie was terrific and really helped me. She is experienced, very bright, helpful and resourceful.
I liked how efficiently she worked and she figured out exactly what I would be most interested in. I liked her attention to detail and professional courtesy too.
M. K. C.
They are very warm, professional, they listened to me, helped me to find what I was looking for, and they were very patient and understanding. I really appreciated their patience.
I liked spending time with the guys the best. It was a lot of fun.
Our children have used their services and liked them so this is how we got to know them too. It has worked out very well for us. We highly recommend them.
We liked how Jeffrey was willing to meet us here, on the Peninsula and at strange hours due to my husband's schedule. We liked how available and flexible Jeffrey was to work around our crazy schedule and logistics.
Jeffrey is very knowledgeable about real estate in San Francisco. He is not pushy but really wants you to find you a place you like and then he will try to get you a reasonable price and give you an assessment of what prices are fair in making an assessment of the property and the market the property is in.
I like how helpful and resourceful the Spinnaker Real Estate Group is and how they are able to give great personal assistance to people wishing to find good values in San Francisco.
Emily H. - Marin
Jeff is really the best. I would absolutely do business with him again. He has excellent knowledge and skills. I would absolutely recommend him to others and already have.
Jeff is a nice person who connects well with clients and is very informed in all things real estate.
Chris G. - Marin
Their quality of work is absolutely excellent and I would highly recommend this firm to everyone.
I liked how they were so easy to work with, very responsive, pleasant to be around, and they did high quality performance and great follow-through. We were extremely happy with how everything went.
They are very detailed-oriented, thorough in their work, patient, and fair in their interactions and dealings.
I like their quality of patience most of all.
Jeffrey was fabulous. He went above and beyond. We live out of town and had the task of selling a relative's home. Jeffrey took on the project and did everything that was needed and necessary to make that sale happen.
I liked how Jeff was able to take care of finding contractors to work on the home, making sure the work was done properly, and how he got every detail taken care of so that the sale could be completed. I cannot recommend him highly enough, because of everything he did throughout the entire process.
The quality of Jeff's services were just excellent. We have referred Jeffrey to a bunch of other people already. We like how he tailors his service to the client's needs and finds such good deals.
There was never any pressure. It always seemed like he had our best interests at heart. In fact, I liked how he convinced us not to bid on certain properties which he felt were way over-priced.
Abe N. - San Francisco
The biggest thing is that Jeff listened to me and what I wanted.
They found a number of properties that fit my needs and at the end, he helped me negotiate a very good deal.
I give my highest regards for Julianne Louie. She is an amazing Realtor. She gave me time and attention. I was living in Los Angeles at the time, so she would videotape her walk-throughs of properties. She really went above and beyond what I expected.
Just the attention and time Julianne dedicated to me, I felt like with other realty groups, they didn't give me much attention or I wasn't a top priority because I wasn't spending over a million dollars. I went through four agents before I found her. She was on her game the whole time.
They're very creative and professional.
It was easy to deal with my Realtor. He was very friendly. I liked the service a lot.
They really genuinely care about their clients. Jeff was hands-on all the way. He walked us through the whole process and made sure we were happy with our investment.
I liked Jeff's personality and the fact that he made us feel he was on top of the situation. We never had any moments where we questioned whether he knew what he was doing. He was really professional. He was perfect.
Jeffrey is very knowledge about the market and all the different buildings in the area.
I like how knowledgeable they are about the buildings, their locations, and the rental market. They seem to have a good grasp on the housing and job markets and the needs of what buyers and renters want.
Jeffrey Marples is great. He's very patient and helped us find a home.
They were very flexible. We really liked them a lot, and we were very happy.
I would say that Jeff Marples supports his clients, 100 percent.
I think that in my situation there was a lot of assistance needed because my elderly mom needed some support and guidance. Jeff was able to provide that. So I'd have to say the support she received from Jeff personally. Jeff did such a wonderful job. He wasn't lacking in any area.
I think Jeffrey is very knowledgeable about the real estate market in San Francisco. He's really helpful and gives a lot of information for people like me who are first-time homebuyers. He didn't push me into a deal, rather he spent time going to different open houses with me and tried to help me make the best decision for me. In terms of negotiations, he gave me very good assessments of where the market prices should be and the best price to offer.
One thing is that he's very knowledgeable about real estate buying and second he's not a pushy guy. He doesn't want you to just make a deal for his commission. He wants you to find the best home for you. My experience was pretty positive.
They are really good.
I like Jeff the best. He is relaxed and funny.
Tim M. - Marin
Jeff is very knowledgeable.
Jeff is knowledgeable and he is honest.
I wrote a review already and I would definitely recommend Jeff to a friend.
Jeff was very competent. He was very efficient and he went out of his way to help me coordinate things as I was moving to Hawaii. I worked with him very well.
Daniel F. San Francisco
We recently sold our San Francisco condo. After meeting Jeff Marples, we were convinced that he was the best agent for the job based on his knowledge of the market, his ability to listen and understand our needs as sellers and his overall personality and energy. We were not disappointed. It's fantastic working with someone follows through completely with all their commitments, and that's Jeff to a tee. If you're looking for an agent that will always go the "extra yard" on your behalf, look no further.
Jeff is amazing - seriously!
It can be a really tricky market out there from selection to funding and beyond. Because of his passion for what he does (and it's really apparent), he makes the process as painless as I've ever known.
Extremely knowledgeable, professional, patient and helpful all with a "non-stuffy" friendly demeanor.
Bottom line: Jeff is successful because of his unflinching focus on his clients needs.
I highly recommend Jeff. - Great job guys!
Jeff recently helped us purchase a weekend home in the city. We approached Jeff with specific choices and were quite apprehensive in being able to locate something that fit our needs. We were also concerned in being able to find a realtor that we could trust and somebody that accommodate our busy work schedule. We found Jeff to be very professional, trust worthy, easy to work with, and punctual. He made buying the home a pleasure and the process was extremely quick and surprisingly simple. We would highly recommend Jeff to anybody looking for a place in the city.
Last year, we were getting ready to sell our townhouse in San Francisco, and we called Jeff at Spinnaker. Friends had referred us to him after their own successful sale with him. He recommended what improvements to do in order to get the house into the best condition for sale. We were commuting between the SF house and our other home and to help us with logistics, Jeff recommended the best sources for flooring and painting. Once we emptied the house and after we made arrangements with the flooring and painting contractors, he was willing to oversee the installation of the flooring as well as being available for the painting, coordinating the energy inspection and installation of the required low-flow toilets, and hanging a new chandelier. His help with the pre-sale pre work was invaluable to us, ensuring that we didn't have to drive 70 miles in and out of SF every day to oversee all that work. It all came out beautifully. When we put it on the market, he used social media as well as email and traditional media to get the word out at a time when the market was softening somewhat. He diligently held broker open houses and public ones, and kept contacting others throughout his wide network. The offer we accepted was a solid one and he helped throughout the contract process making sure that parties on the buyers side were all in and that we were informed regularly as we went along, so this deal went through to a successful conclusion. He is a real pro, creative, supportive, knowledgeable and a very nice person as well.
Carol E. San Francisco
I have been dealing with Jeff for the past few months and only have great things to say about him!!! Always courteous, knowledgeable and easily reachable. A real pleasure to deal with. I can highly recommend him!
We have lived in the bay are for over 35 years and Jeff is the very best broker we have ever worked with. He is smart,funny and very precise in everything he does. Found us everything we needed and he even goes that extra mile. He adds a great personal touch that is rare to find and we thoroughly enjoy Jeff and his company and all their expertise. Will most certainly do business with Jeff again in the future!!
Mickey & Lin
Mickey & Lin, San Francisco
He is never impatient, never annoyed, and never pompous. We worked with him over many months selling our original condo and finding a new one in a better neighborhood. In terms of finding the new place, Jeff figured out what we needed/wanted and kept us supplied with possible options week after week -- until the magic one showed up. Once we had identified the target, Jeff worked beautifully with the listing agent to help us win the bid. Getting the deal done was a work of art and Jeff was Picasso.
Step two was then selling our existing unit. Once we had the new place, Jeff efficiently arranged for repainting and staging and had the unit on the market in no time. Once on, because of savvy pricing and effective marketing, we had a couple offers right away. A moment of turbulence happened a couple of weeks later because the original buyer vacated the deal, but Jeff had presciently arranged for a backup offer at the same price. We closed at top dollar. Getting the second deal done was a work of art and Jeff was Monet.
Jeff is good. Relaxed. Honest. Fun and funny. Effective. Artistic with the deal. He's the Best.
I am a commercial real estate broker and was considering whether or not to move up to San Francisco. It was a long shot and I let Jeff know that in advance. Even though I wasn't a high percentage client for him he took the time to determine what my family was interested in, and then went through every listing weekly to find whether anything met my needs. I would recommend Jeff to anyone interested in buying a home in San Francisco. Truly excellent.
I must confess the real estate profession is not on my top ten list. It is for this reason, I feel absolutely compelled to not only write, but pound the table, on Rob Ryan and just how unique and honorable a man I have been lucky enough to meet and represent me on both the buyer and seller side.
I am a 56 year old woman who has seriously sold three homes and one condo; and, purchased two homes and one condo in the past 10 years. Half of these real estate transactions took place in upstate New York (Saratoga Springs) and the other half in California, including Carmel, Pebble Beach and my condo in San Francisco. Why so many buys and sells could make for a pretty good novel, but I won’t digress.
Buyer Side: With the most professional demeanor and soft spoken voice, Rob secured the absolute best price negotiating every angle with the in-house sales team. Going above and beyond, after closing Rob comes by with light dimmer switches to install and make sure my place is just so.
Seller Side: This is the kicker. Two years later I decide to sell the San Francisco condo and, of course, call Rob. He spends more than a perfunctory amount of time to convince me not to do so because he is sure I am better off renting and reaping a much bigger profit on a sale years down the road. A real estate agent that cares more about the client than the commission - That is Rob Ryan in a sentence. Oh, and he personally staged and cleaned the carpets to get the unit ready for sale.
Wow, good luck to this company. You all have great Karma!
To anyone who is looking to buy or sell property in San Francisco. We met Jeff Marples while we were looking for a condo in San Francisco. From the first day we liked him for his professionalism, down to earth attitude and treating us as a valued client. He pointed us in the right direction for our condo, based on our needs and guided us away from the properties that were not right for us. After we chose our condo, not only did he guide us every step of the way through the buying process but even helped us get our condo ready for move in.
Neela M., San Francisco
You really listened to our needs and knew exactly what we were looking for, and you found it! When we were stressing you always knew the right things to say to reassure us and were so patient with us.
Joe & Bret, Veritas
believe what worked well for me was not only your professionalism and great knowledge of the real estate industry, but that you took the role of a consultant rather than a sales person.
Julianne is one of the most compassionate agents I’ve ever met – she has a wealth of knowledge surrounding the SF area, but is also very charismatic and welcoming. I’ve never felt more comfortable sharing my needs or requirements and she makes buying a home a very fun experience. I 100% recommend starting your search with Juli and you won’t be disappointed – in fact, you’ll gain a friend and a wonderful home in the process! Happy hunting!
I worked with Rob Bryan, who was extraordinary and very patient. I had some high hopes for my future home, and in this tricky real estate market I knew we would potentially hunt for a long time. Regardless of the long search, he answered all of my questions, took me to see who knows how many open houses, and addressed my concerns. I really felt I could trust him to help me in making a very important decision. I’ve come away from working with Rob feeling like he not only offered incredible professional help, but that he is also a friend. Cheesy and cliche as it may be, he is wonderful! Rob has actually come over to my new place on more than one occasion to fix things. This continues to astound me. He is a phenomenal agent and person, and I would use him again in a heartbeat.
The quality of Jeffrey’s services were just excellent. We have referred Jeffrey to a bunch of other people already. We like how he tailors his service to the client’s needs and finds such good deals. There was never any pressure. It always seemed like he had our best interests at heart. In fact, I liked how he convinced us not to bid on certain properties which he felt were way over-priced.
Jeff is absolutely the best. We just finished our third sale/purchase with him and every one of them has been just perfect. In one case, we looked for a place for over a year. We gave him our specs and neighborhood preference and he was patient and supportive as we sorted through places that weren’t quite right until we found the perfect place. Throughout the process, Jeff was helpful in showing us an array of options that he thought would match with our needs and some creative possibilities that he picked based on his knowledge of our preferences. He knows the market and tracks options coming on; so, we got to new possibilities very quickly. Jeff also works with the mortgage brokers and other agents and title companies to make sure they have what they need to close the deal and keep things in order along the way. He is a relationship builder and clearly has the confidence and trust of others involved in transactions which helps speed things up and avoid potholes along the way.
From the first time we met Chris to the moment when we bought our house he was a delight to work with. He knows the real estate market back to front and he devotes the same attention to detail when working with clients. He understood what we were looking for and didn’t waste time showing us houses or flats that didn’t meet our criteria. When we found the apartment we eventually bought it was almost as if Chris new before we did that this was going to be the place. Once we’d made the decision he was a whirlwind of efficiency in moving the paperwork through and making sure we had everything we need and understood everything we were doing. I would happily recommend him to anyone looking to buy a home.
They are very warm, professional, they listened to me, helped me to find what I was looking for, and they were very patient and understanding. I really appreciated their patience. I liked spending time with the guys the best.
Maggie S., San Francisco
I would highly recommend this firm to everyone. I liked how they were so easy to work with, very responsive and pleasant to be around. They have high-quality performance and great follow-through. We were extremely happy with how everything went.
Susan R., San Francisco, Spinnaker repeat client (six transactions)
They are professional, honest, reliable, and fair. I liked their good customer service and how well they listened to me and then followed through.
Sanjay G., San Francisco
They are professional, responsive, and because they understood exactly what I wanted, they were able to find the absolute perfect place for me. I’ve been very happy living here.
Nitin D., San Francisco